In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), this Privacy Policy explains how Gold Division, S.L. collects, uses, and protects your personal data when you visit or make a purchase through www.conguitos.shop.
Furthermore, the user authorizes the processing of their data for the purpose of sending information about Conguitos’ products and services, provided they have given their consent. The user may withdraw this consent at any time. You may exercise your rights in accordance with current regulations. To exercise these rights, you may contact us using the following contact form. The data controller is Conguitos, located at C/ Xixona, 3 - 03204 Elche (Alicante), Spain.
1. Data Controller
- Company name: Gold Division, S.L.
- Brand: Conguitos
- CIF: B02997625
- Registered address: C/ Xixona, 3 - Elche 03204 Elche (Alicante) España.
- Email: info@conguitos.es
2. Personal Data We Collect
We may collect the following data depending on your interaction with us:
- Identification and contact data: name, surname, email, phone number, shipping and billing address.
- Order data: purchases, orders, returns, exchanges and communications.
- Payment data: we do not store full card details. Payments are processed through secure providers.
- Browsing data: IP address, device, browser and cookies (if accepted).
- Marketing data: newsletter subscription and preferences.
3. Purpose of Processing
- To process and deliver your orders.
- To manage returns, exchanges and customer service.
- To respond to your inquiries.
- To comply with legal obligations.
- To send marketing communications (only with your consent).
- To improve our website and prevent fraud.
4. Legal Basis
- Contract: purchase and service management.
- Legal obligation: compliance with applicable laws.
- Consent: marketing and cookies.
- Legitimate interest: security and service improvement.
5. Data Recipients
We may share your data with service providers necessary for our operations, including payment providers, logistics companies, ecommerce platforms, marketing and analytics tools, and public authorities when legally required.
6. International Transfers
If data is transferred outside the European Economic Area, appropriate safeguards such as Standard Contractual Clauses will be applied.
7. Data Retention
Your data will be kept for as long as necessary to manage the relationship and comply with legal obligations. Data based on consent will be stored until consent is withdrawn.
8. Your Rights
You may:
- Access your data
- Request correction or deletion
- Object to processing
- Request restriction or portability
- Withdraw consent at any time
To exercise your rights, contact us at info@conguitos.es.
You may also file a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es
9. Marketing Communications
We will only send marketing communications if you have given your consent or where legally permitted.
You can unsubscribe at any time using the link in our emails or by contacting us at info@conguitos.es.
10. Minors
This website is not intended for children under 14. If we detect personal data collected without proper authorization, it will be deleted as soon as possible.
11. Security
We apply appropriate technical and organizational measures to protect your personal data.
12. Changes to this Policy
We may update this Privacy Policy to reflect changes in our services or legal obligations. The latest version will always be available on this page.